Privacy Policy

Welcome to the luckincy website (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and use our Site. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect various types of information to provide and improve our services and enhance your experience on our Site:

• Personal Information: When you place an order, create an account, or contact our customer service, we collect personal information such as your name, address, email address, phone number, and payment information.
• Browsing Information: We collect information about your browsing behavior on our Site, including the pages you visit, the time you spend on each page, the links you click, and other actions related to your use of our Site.
• Technical Information: We collect technical information such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

2. Use of Information

We use the collected information to:

• Process and fulfill your orders.
• Provide effective customer service.
• Improve our Site and services.
• Personalize your experience on our Site.
• Send you updates about your orders and promotional information.
• Protect the security and integrity of our Site.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our Site, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe that release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, and that of others.

4. Protection of Information

We implement various security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We also use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted online.

5. Cookies

We use cookies to enhance your experience on our Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of our Site.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to the processing of your personal information or request a restriction on such processing. To exercise these rights, please contact us at [email protected].

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at [email protected].

By using our Site, you agree to the terms of this Privacy Policy. Thank you for trusting luckincy to protect your personal information.